How to Avoid Scams in Halong Bay [Tours + Cruises]

Common Scams

The three most prevalent scams in Halong Bay as of 2025 are:

• During a tour or cruise, the quality of food, accommodation, service, and travel safety may be significantly lower than what was advertised, leading to dissatisfaction.
• While on a cruise or tour, personal belongings can be stolen from your cabin, highlighting the importance of securing your valuables.
• When visiting attractions or dining at restaurants, you might encounter inflated prices for entrance fees, substandard seafood, and counterfeit souvenirs.

To protect yourself from these scams, consider implementing the following precautions and remain vigilant about your surroundings.

1. Research, research, research

Before you book anything online, be it a cruise, tour, or an activity, ensure that you verify the credibility of the cruise operator and/or travel agency. Reading reviews from past patrons provides insights into the company's operations and can help you avoid potential scams.

However, remember that often you get what you pay for; cheaper cruises can lead to disappointing experiences. All-inclusive tours of Halong Bay, including return transfers from Hanoi, typically cost around $120 per person as of 2025. Opting for a cruise that is significantly less expensive may leave you dissatisfied.

Quality cruises generally come at a higher price, and you may receive improved service in return. Generally, a 3-star deluxe 2-day, 1-night cruise tour now typically costs around $150 per person.
 

Safety should be your top priority, so pay attention to any reports of hazardous practices by cruise operators. If you book a cruise during the summer months (July to September), be aware that many cruises may be canceled due to monsoons or typhoons. A reputable cruise operator should reimburse you for any cancellations due to weather, whereas a less established company might not.

To verify cruise credentials:

• Visit the company’s website and review platforms such as Booking.com, Google Reviews, and TripAdvisor.com.
• Examine the itinerary carefully. If the itinerary appears vague, it may indicate a less reliable cruise operator.
• Confirm what is included in the upfront cost.
• Ensure the company’s website address starts with ‘https://’. This indicates that the website is secure and likely safe to browse.

Be sure to read the Terms and Conditions of your cruise thoroughly before finalizing your booking!

2. Don’t leave valuables unattended

While many cruises offer enjoyable experiences, it's important to be aware that there have been instances of valuables being stolen from cabins on lower-cost cruise lines. If your cruise does not come equipped with a locker or safe, we strongly recommend that you keep your valuables with you at all times.

Exercise caution when visiting attractions such as caves and islands. Always maintain awareness of your surroundings and take measures to protect your belongings.

One effective way to mitigate the risk of theft is through a comprehensive travel insurance policy. Securing travel insurance before your journey ensures you are protected against minor theft incidents. It's essential to inform your insurance provider about all valuables you plan to take with you during your trip.

3. Don’t leave any room for misunderstanding

When planning a cruise in 2025, it’s essential to be aware of potential 'extra charges' or vague terms regarding what is included in the initial price. Ensure you clarify every detail with your travel agency or cruise operator to eliminate any ambiguity. Pay particular attention to policies on round-trip transfers, beverages, gratuities, and spa services. If you’re traveling with children, inquire specifically about any additional fees for each child.

After confirming all costs associated with your cruise, request your travel agent to send you a written confirmation via email. If the agency prefers traditional methods, don’t hesitate to ask for a printed receipt. This documentation can serve as protection in case there are any disputes concerning payment in the future.

When visiting floating restaurants or other attractions, it’s crucial to establish the price of items before placing an order. If feasible, obtain a written quote to ensure mutual agreement with the proprietor on the final price. This practice should also extend to boat taxi fares to and from areas of interest, as well as complimentary drinks that may be offered. Ideally, refrain from making any payment until you have received the product or service.

SUMMARY: Although these situations are commonly labeled as scams, most travelers enjoy their trips without encountering any issues. By staying aware of your surroundings and taking care of your belongings, you can ensure a worry-free experience!